Learning Initiatives (60%) - Direct all operations of NAFA’s learning initiatives, including but not limited to NAFA’s individual certification programs, in-person and online training programs, accreditation program, guides, and other learning tools and programs; make recommendations for improvement.
- Lead efforts to identify and prioritize Member education, certification, and accreditation needs; develop recommendations to meet those needs.
- Lead efforts to regularly assess the relevancy and accuracy of NAFA’s learning materials, including but not limited to NAFA’s individual certification programs, in-person and online training programs, accreditation program, and guides; make recommendations for improvement.
- Plan, coordinate, and direct implementation of new programs as approved, ensuring “New Product Development” process is followed and documented.
- Lead efforts to develop relevant and attractive content for NAFA’s annual Institute & Expo (I&E) and annual International Fleet Academy (IFA), including course solicitation, selection, development, and speaker management.
- Review, enhance and assess Learning Technology systems, process and content.
- Identify and assess potential resources for education and training program content development and delivery.
- Secure subject matter experts to develop and present content.
- Collaborate with Marketing & Communications staff and contractors to develop detailed marketing and communications plans that include, at a minimum, goals, strategies, tactics, Key Performance Indicators (KPI), budget details, and anticipated returns (ROI), to support all of NAFA’s learning initiatives.
- Identify and recruit partners to support NAFA’s learning initiatives.
Community Initiatives (20%) - Develop programs to increase and enhance Member engagement through NAFA’s various community programs, including but not limited to the regional chapters, industry segment groups, and in-person and virtual meetings.
- Recommend content for industry segment groups’ consumption.
- Direct all operations of NAFA’s community initiatives, including but not limited to database requirements, communications efforts, and program delivery.
- Ensure NAFA’s communities consistently deliver a high-level of quality service to their memberships and remain viable and valuable entities.
- Collaborate with department staff to develop methods to assist Chapters in recruitment and retention programs, educational programs, and leadership succession plans.
Management & Other Responsibilities (20%) - Collaborate with NAFA’s Director of Professional Development to form a high-performance, efficient, effective team delivering on all of NAFA’s learning objectives.
- Develop and maintain departmental budget. Accountable for ensuring budgeted net gains are attained.
- Direct work of department staff; set annual metrics; conduct regularly scheduled department meetings; conduct annual performance evaluations of staff.
- Ensure full integration of department programs with other NAFA departments, including IT, membership, meetings, accounting, etc.
- Participate in NAFA committee and leadership meetings as directed.
- Serve as staff liaison to NAFA committees as directed.
- Provide written department update reports as requested.
- Ensure full compliance by all parties with all partner agreements (universities, associations, companies, other).
- Other duties as may be assigned from time to time.
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