The Human Resources Manager (HR Manager) is responsible for professionally, efficiently and accurately coordinating Human Resources (HR) policies and programs with emphasis on the record maintenance and benefits, ensuring that the organization is in full compliance with applicable laws and regulations. This position is also responsible for developing, implementing and evaluating ongoing HR policies, programs, function and activities.
The following is a partial list of duties and responsibilities:
Company benefits administrator, involved in reviewing and evaluating all insurance plans, including but not limited to group health, dental, vision, life, and supplemental
Serve as primary contact for plan vendors and employees
Handle enrollments, terminations, PTO and COBRA administration
Identify staff vacancies and recruit, as well as pre-screen/interview applicants
Direct the recruiting process by placing advertisements for personnel by using a variety of modes, including Social Media
Work with hiring manager in the recruitment process, including overseeing the receipt, review and forwarding of resumes to hiring supervisors
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
Maintain all job descriptions with periodic review and updates
Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
Identify and determine causes of personnel problems and develop recommendations for improving personnel policies and practices
Maintain personnel files in compliance with applicable legal requirements
Administer compensation, benefits and performance management systems
Develop, recommend, and implement policies and procedures; prepare and maintain employee handbook
Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits
Advise executive team on organizational policy matters such as equal employment opportunity, sexual harassment, COBRA, FSLA, ERISA, FMLA, PTO, etc.
Ensure compliance with federal and state regulations on employment
Analyze and recommend compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
Represent organization at personnel-related hearings and investigations
Create staff and management training programs
Assist and advise management with review and coordination of employment relations issues (administering disciplinary procedures, terminations, disputes).
Assist staff and management with addressing personnel issues
Conduct exit interviews to identify reasons for employee resignation
Prepare budgets and follow approved budgets for department.
Act as a business partner to the other departments
Maintain professional and technical knowledge by attending educational seminars and establishing a personal network
Acts as the keeper and developer of the organizational culture
Other duties as required
To perform this job successfully, the HR Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Ability to make decisions in accordance with short and long-term planning
Excellent oral and written communication skills
Excellent human relations skills; ability to deal with human diversity
Bachelor’s degree in Human Resources, Business, or related field, plus
Three to five years related experience; or
Equivalent combination of education and experience
SPHR or PHR preferred
ACCOUNTABILITIES: (Success Factors)
Attendance and promptness
Willingness to go the extra mile
Delivery of great customer service, internally and externally
Participation as a team player
Contributions to the vision, mission, and goals of the BBB
Developing ways to save time or money in the execution of the mission
About Better Business Bureau
The Better Business Bureau of Chicago and Northern Illinois (BBB Chicago) is a $7 million, 65 employees, non-profit organization whose mission is to promote an ethical marketplace. To achieve this purpose, the BBB reviews advertising claims, online business practices and charitable organizations and develops and issues reports on businesses and nonprofit organizations.