Fixation Marketing, a trade show marketing agency based in the Washington, D.C., metro area, seeks an experienced marketing professional to join its growing team as Account Director.
This position is the lead strategist for agency accounts and supervises the account team. This individual manages client relationships and workflow for all strategy and deliverables. The position is also responsible for budget development and financial analysis of the account and projects. The account director serves on the Fixation leadership team, helping to build relationships and develop strategy on growing Fixation’s client base.
Responsibilities and Duties:
Serve as account lead for largest Fixation client
Serve as the key relationship builder with clients, developing a regular communication and feedback loop, keeping clients informed on all steps of the process, and making regular recommendations and suggestions based on experience and performance
Develop and execute successful strategic marketing plans and projects for association clients
Direct vertical teams on related deliverables, such as e-marketing, digital campaigns and media buying campaigns
Develop budgets, schedules and benchmarks for clients and individual projects
Collect and analyze appropriate data and metrics to ensure projects are on track, on budget and on deadline
Collaborate with account team members, creative team and client representatives to determine and deliver effective print and digital collateral
Work closely with copywriters and designers to develop and deliver effective messaging and visuals that will help grow and generate revenue for clients
Work closely with leadership to develop new processes and avenues for greater work efficiency and quality control
Maintain a positive, collaborative relationship with clients through regular check-in meetings and follow-up, status reports and in-person meetings
Work with clients and Fixation leadership team to find opportunities to grow their businesses with Fixation
Mentor junior members of the Fixation team
Promote and practice Fixation values in everyday work and office interactions
Bachelor’s degree, at least 10 years of experience in advertising/marketing account service; agency experience preferred
Excellent written and verbal communicator
Detail-oriented project manager
Focus on customer service and satisfaction
Mentoring and management experience
Ability to effectively work with cross-functional teams and internal admin groups
Ability to multitask and pivot quickly and effectively
Experience managing email campaigns, start to finish
Experience managing direct mail, including print production, fulfillment and mailing
Experience to develop goal-driven marketing plans and schedules
Experience working with vendors and internal teams on estimates, invoicing, budgeting and deadlines
Please send your cover letter, resume and salary requirements to email@example.com. No phone calls please.
About Fixation Marketing
Fixation Marketing is a full-service marketing communications company specializing in integrated marketing campaigns for associations to increase membership and grow their events and trade shows. Our goal is to serve our customers' marketing needs in a way that reflects and delivers on our brand promise: Positively Obsessed With Your Success. Fixation provides a wide range of services, including strategic planning, creative development, branding, digital and traditional media campaigns, e-marketing campaigns, digital and print design, website design and development, video production and database strategy. Our award-winning design, positively obsessive service and keen attention to the details are what our clients have come to expect.