The Program Administrator is responsible for administering the program reporting database (MOCAM), including the processing of related reports (sponsor applications, QI activities, participant attestations, sponsor progress reports). This position will also serve as the main interface between the Portfolio Program and ABMS Member Board staff. This role will require the ability to analyze and translate program operations and functions into repeatable and sustainable workflows. This is a full-time, Chicago-based position reporting to the Executive Director.
Maintain, administer and update the program reporting system to meet changing needs of the Portfolio Program.
Manage data submission processes and work streams related to process improvements, participant experience and operational analysis of services and functions.
Serve as the initial reviewer and respondent of draft Sponsor Applications and Progress Reports
Manage sponsor progress report selection process.
Coordinate and lead Member Board bi-annual calls.
Develop and maintain operational processes and procedures for the Portfolio Program.
Help develop key tools and resources for the Portfolio Program.
Participate in regular staff meetings and other meetings as requested.
Other duties as assigned.
Skills and Attributes:
Committed to high quality and excellence.
Excellent customer service and public relations skills.
Strong interpersonal skills with a high degree of integrity and sensitivity to confidentiality.
Ability to work independently; prioritizes workload, manages multiple projects and meets deadlines with minimal supervision.
Strong writing skills with an ability to prepare clear, concise reports and documentation.
Education, Training and Experience:
Bachelor’s degree required
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) required
Experience working in distributed (virtual) teams
Experience with database administration and working with Application Programming Interfaces (APIs)
Understanding of basic quality improvement principles and methods highly preferred
About American Board of Medical Specialties
The American Board of Medical Specialties (ABMS) works in collaboration with 24 specialty Member Boards to maintain the standards for physician certification. Our focus is on improving the quality of health care to patients, families, and communities by supporting the continuous professional development of physician specialists. We achieve our mission as an organization by helping physicians achieve their potential as providers of quality health care.