Reporting to the Vice President of Chapter Relations, with a dotted line to the VP of Finance, the Chapter Support Manager works independently to create systems to collect, aggregate, analyze and communicate financial and other data from the ALS Association’s chapter network. The Chapter Support Manager collaborates with other departments, including Finance, Development, HR and Mission, to support the ALS chapter network. This position is based in the ALS Association’s national headquarters.
Core duties and responsibilities include the following. Other duties may be assigned.
Uses the latest available technology to collect chapter data, analyze and interpret the results and make conclusions to present information to Senior Staff.
Produces chapter financial reports, such as dashboards, executive summaries and PowerPoint presentations, to communicate to Senior Staff and chapters.
Creates other reports for the VP and Chapter Relations Directors in their work to support chapters through education, strategic planning and trainings for chapters.
Researches and identifies improved systems, processes and procedures to enhance chapters’ access to information, such as online resources and communication tools.
Develops, updates and maintains files and systems for accurate tracking of chapter documents, such as Charters, Bylaws, Articles of Incorporation, strategic plans, budgets and other financial documents
Serves as information manager, including updating and maintaining national and chapter contact lists and other information for The Association intranet, online community forums and e-newsletters.
Has full responsibility for logistics, technical support and administrative support, including producing PowerPoint presentations and other materials, for new regional trainings, meetings, conferences, webinars and teleconferences involving chapter staff and volunteers.
Works occasional evenings and weekends to support staff in multiple time zones.
Convey a positive and professional image that reflects favorably on The ALS Association.
Qualifications and Skills
Bachelor’s degree from four-year college or university or the equivalent combination of education and work experience.
Minimum of five years of related experience in nonprofit environment.
A master of Microsoft Word, Excel, PowerPoint and Outlook; strong experience with donor databases such as Salesforce and data analytics software, such as Tableau.
Detail-oriented with strengths in collecting, managing and reporting financial data and other information.
A good understanding of The ALS Association and its chapter network.
Travels as required for Association business.
The ALS Association is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Internal Number: 201922
About The ALS Association
he ALS Association is the only national not-for-profit health organization dedicated solely to the fight against ALS. As the preeminent ALS organization, The Association leads the way in research, patient and community services, public education, and advocacy — giving help and hope to those facing the disease. The Association’s nationwide network of chapters provides comprehensive patient services and support to the ALS community. The mission of The ALS Association is to discover treatments and a cure for ALS, and to serve, advocate for, and empower people affected by ALS to live their lives to the fullest.