Do you have 3-5 years of association experience and are seeking a new opportunity? Are you motivated by supporting members and providing excellent customer service? Do you excel in verbal and written communications? Are you well-organized and detail orientated? If so, we have the perfect opportunity for you!
We are a national trade association representing roughly 1,600 companies that provide the workforce, equipment, materials, and services to build and maintain the nation's network of water, sewer, gas, electric, and telecommunications infrastructure.
The Member Services Coordinator is an integral member of our team. This is a unique member-facing role involved in many areas of the association. S/he will implement membership development strategies and will communicate the value and benefits of membership to members and potential members. S/he will work closely with staff members to support and increase awareness and usage of associations services, resources, and programs; respond to the needs of members; and enhance revenues through member discount and affinity program.
About you: Bachelor’s degree in Marketing, Business Administration, or related degree preferred. 3-5 years of membership, member services, or marketing experience. Excellent communication, customer service, verbal and writing skills. Proficient in all Microsoft Office applications; familiar with email marketing services and survey software. Demonstrated experience working with membership managements systems - Naylor system a plus. Proven self-starter