The Sr. Director of Information Technology is an integral part of the Information Technology team. While working in a fast-paced and dynamic work environment, this person will be responsible for managing IT projects that range in scope and have organization-wide impact. The Sr. Director must possess exceptional communication skills and be able to develop relationships with staff across every department to deeply understand the work across the entire organization and draw connections. This role is split with approximately 60% of the position focused on project management and 35% on systems administration. The Sr. Director will be responsible for managing over 40 software licenses, liaison with tech vendors, and managing hardware inventory. They will also be responsible for the IT budget, forecasting, and approving IT expenditures.
Primary Objectives and Duties:
IT Project Management (60%)
Manage IT projects from start to finish, including requirements gathering, communication management, stakeholder management, user adoption and rollout
Create project plans, timelines, and goals
Manage vendors, as required by the project
Close out projects and transfer to product owners
Systems Administration (35%)
Provide hands-on technical support and training for staff and be the primary contact for the IT Support vendor
License and software management for over 40 different platforms, including system upgrades and tracking budget
Tech vendor management
Managing domains and website hosting
Office 365 administration
Responsible for overall data and system security, ensuring polices and procedures are in place to protect the organization
Other Duties as Assigned (5%)
Provide support on-site at events and annual Expo as needed.
Manage projects as assigned.
QUALIFICATIONS: Strong written, oral, and interpersonal skills. Prior experience with technical support and systems administration. Excellent collaboration and project management skills. Proven ability to successfully lead a project from start to finish while holding to tight timelines. Keen attention to detail. Ability to work independently and as a collaborative team member. Proven process improvement skills. Excellent troubleshooting, technical research, and analytical skills. Ability to communicate complex technologies and concepts with conversational language for the purpose of education and/or guidance. Ability to prioritize competing responsibilities.
EDUCATION and/or EXPERIENCE: Requires Bachelor’s degree and 5-7 years relevant work experience. Expert at managing technology vendors, projects, and budgets. Database experience a plus. Must be proficient using MS Word, Excel, Access, and PowerPoint. Demonstrated ability to learn new software quickly.
The Specialty Graphic Imaging Association (SGIA) is an extremely successful not for profit membership organization that serves approximately 2,700 member companies in 138 countries. We are staffed by 47 professionals in Fairfax City, Virginia. SGIA is the only international association for specialty imaging. Our members are the printers, imagers and suppliers that serve this industry segment. Digital printing and screen printing are their primary imaging technologies, and they use them to create products or add value to existing products. SGIA members create products like point-of-purchase displays in retail stores, signs, banners, and advertisements. They also enhance existing products such as garments, packaging & containers, vehicles, product identification and compact discs. Our goal is to provide this new generation of imaging professionals with the tools and information they need to make the best possible business decisions. Our services include the SGIA Information network, the most extensive online resource available to our industry. We also conduct the annual SGIA Convention & Exposition, the world’s largest and leading expo for technology and specialty graphic market information. For more information go to http://www.sgia.org