Minimum Qualifications

Any combination of education and experience that could likely provide the required knowledge, skills, and abilities is qualifying. Qualifying experience may be obtained through volunteer or paid work. Preference in hiring and promotion is given to individuals who exceed minimum qualifications. A typical way to obtain the qualifying knowledge, skills, and abilities for this position would be:

Education: 

Equivalent to a Bachelor's Degree or verified 110 to 120 semester credits from an accredited college or university with major course work in nonprofit or public administration, international studies, communications, marketing, database management, community development, public relations, graphic design and publications or similarly related field.

Experience:

• Two years of experience in association management system/CRM database management or administration.
• Two years progressively responsible experience in managing or supporting organizational administration, including appropriate procedures for handling sensitive financial and personal information, organizational file management and professional office procedures, preferably in a nonprofit environment.
• Two years experience drafting general office correspondence, meeting agendas, minutes and reports.
• One or more years experience facilitating and supporting the work of task oriented work teams, organizing, collaborating, problem solving, evaluating and resolving conflict.
• Two years experience with monitoring and tracking Key Performance Indicators of successful communication plans, public awareness, marketing or fundraising campaigns.
• One or more years experience reporting on or supporting reporting on program or organizational fiscal management, monitoring and evaluating outcome metrics and measures, and reporting outcomes, preferably within a nonprofit or government agency.
• One or more years experience managing leadership and work team schedules, resolving calendar conflicts and facilitating communications between or with organizational leadership and staff, and skillfully, diplomatically and efficiently handling inquiries of external partners, general public, media, vendors and related constituencies.
• One or more years experience in event planning and management. 
• One or more years experience in graphic design and/or multimedia development. 
• One or more years experience in digital content publication through websites, social media, and e-newsletters.

Additionally Preferred Education and Experience.

Bilingual, multi-lingual; Experience working internationally; Advanced degree; Experience with developing marketing and communication materials; Experience working in a nonprofit organization.

Motivational and Job Fit attributes

• Hard working, deadline oriented and meticulous attention to detail. 
• Efficient time management skills to facilitate managing multiple priorities, utilizing sound judgement, discretion and initiative. 
• Provides superior customer service and thrives on being part of a community of passionate people supporting an important cause.
• Has the ability to quickly and independently learn new skills
• Self sufficiently work from home and travel as required. May be required to work reasonable additional hours on evenings and/or weekends. 

• Ability to be focused and flexible in an occasionally stressful, deadline-driven environment
• Easygoing, collaborative nature and the desire to help out wherever needed
• Ability to travel and attend local events as needed 
• Comfort interacting with a technically-minded audience

Successful candidates will also:

• Pass background check.
• Have the right to legally work in the United States for any employer.
• Possess or be eligible to possess an unrestricted driver's licence and passport. 
• Be located within the Pacific Standard Time zone, or be able to work to PST normal business hours. 

Applicants will need to exhibit the educational and experience requirements, and motivational and job fit attributes required for the position. Applicants, please provide detailed examples of how you exhibit the education, experience, and motivational and job fit attributes required for the position when preparing your responses to the selection criteria. Please refer to Job Application Form for instructions on how to respond to selection criteria.

Selection Criteria

1. Demonstrated ability to establish goals and objectives, and work independently to manage multi-function responsibilities and implement plans to meet those objectives. 
2. Demonstrated ability to operate diplomatically and effectively within small and large groups, handle difficult individuals, mentor less experienced workers, manage challenges and resolve conflicts in familiar and unfamiliar settings.
3. Proven experience in managing a CRM or AMS database, and managing or contributing to the management of physical and digital records of an organization or department. 
4. Demonstrated high level writing, proofreading and editing skills with the ability to communicate in a range of styles and to a variety of audiences using correct English grammar, punctuation and spelling.
5. Proven experience with website, social media and email campaign management tools, strategies, KPIs, messaging and message delivery tools.
6. Proven experience in preparation of professional, accurate and attractive documentation and digital resources through the use of digital presentation methods, techniques, materials and media.
7. Demonstrated intermediate to advanced computer skills including experience with Google Drive/Docs/Sheets and Microsoft Office Suite, form-building applications,  and association management systems (or CRM). Experience with Trello, Canva, Adobe Creative Cloud, video conferencing software, social media scheduling applications, and accounting software an advantage.