Associate Education Manager

Position Summary: This position is responsible for managing and executing aspects of the AOA’s Council of Orthopaedic Residency Directors (CORD) program and other academic initiatives.  The Associate Education Manager is required to be a team player and a hands-on implementer.

The AOA seeks an individual who thrives in a fast-paced, high volume work environment and is a professional who works collaboratively with a diverse group of staff and members to create and manage cross-organizational, integrated strategies for project completion.  The individual will have excellent written and oral communication skills, critical thinking abilities, precise attention to detail, and enthusiasm for customer service as it fulfills the mission of the AOA/CORD and supports excellence in orthopaedic surgery  graduate medical education.

Primary duties and responsibilities include, but are not limited to:

• Committee Oversight
  Serves as staff liaison to the CORD Education Sub-Committee and other sub-committees, taskforces, workgroups, projects and initiatives required to fulfill academic objectives for the organization.
  • Provides proactive support, recommendations and research to advance the actions and decision making of the committees and related programs.
  • Works with committee members, staff, and AOA leadership to develop educational programming.
  • Develops an editorial calendar for the monthly CORD Report (e-newsletter). Works with the physician managing director and volunteers to curate content.
  • Researches, solicits, writes, and edits content appropriate for academic articles/newsletters, website content, and programming summaries.
• Program Development & Management
  • Manages the CORD membership database and initiates reporting/data analysis to grow the membership. Management of the database includes the ability to initiate new ways to fulfill/expand membership benefits, consider ways the CORD membership relates to other AOA programs/membership, and develop supportive reporting.
  • Oversees the CORD and Education email inboxes and provide timely responses to maintain open lines of communication for maximum customer service.
  • Develops (in collaboration with member volunteers), plans, and executes in-person conferences, webinars, and other educational activities.
  • Manages agenda development, speaker selection/contracts, prepares meeting materials, and provides overall project management through event completion.
  • Oversees abstract submission process for all AOA programming. Is responsible for adhering to ACCME guidelines and submitting documentation required by CME provider.
  • Works on special academic projects/initiatives such as the eSLOR (electronic Standardized Letter of Recommendation) or ORIN (Orthopaedic Residency Information Network).
  • Manages the survey submission process.
  • Facilitates JBJS publication of annual top CORD abstracts.

• Responsible for Cross Departmental Integration of Program Components
  • Works with Meetings team to organize logistics for academic programming.
  • Collaborates with Membership staff to oversee annual CORD dues renewal process and tracks membership retention/recruitment. Proactively contacts sites for support and to drive revenue through membership related activities.
  • Responsible for providing headquarters staff with needed information to appropriately answer inquiries.
  • Collaborates with development staff to provide descriptions, content and other needed background and reporting in order to obtain external funding for academic activities.
  • Participates as education team member 

• Financial Accountability & Administrative Management
  • Responsible for file management, budget development and fiscal management of areas of defined responsibility, especially as the budget relates to educational activities, within approved budgets.
• Establishes and maintains updated policies and procedures related to duties.
• Understands, communicates and advances overall AOA strategic objectives.