Communities Coordinator

The Mathematical Association of America is the world’s largest community of mathematicians, students, and enthusiasts. We further the understanding of our world through mathematics because mathematics drives society and shapes our lives. Our mission at the MAA is to advance the understanding of mathematics and its impact on our world and we do so through our values of, Community, Inclusivity, Communication, and Teaching and Learning.

Working at the MAA means that you will be joining a dynamic and dedicated team where your contributions will be encouraged and appreciated.  We offer a full array of highly competitive benefits, and we are located within a desirable Washington, DC location.

Job Summary

The Mathematical Association of America (MAA), seeks a full-time Communities Coordinator to report to the Director of Member Engagement and Customer Relations. If you are a tech-savvy professional, problem-solver, critical thinker, and a quick study, we would like to meet you.

Job Responsibilities

Community Support: Local Sections and SIGMAA (Special Interest Groups)

• Provide administrative support for MAA Communities including 29 regional sections, 17 special interest groups, and several MAA Committees
• Produce informational emails to Section and SIGMAA leadership (and members) via our email marketing system by request
• Track and follow up with Section and SIGMAA reports provided by Officers regarding activities from each fiscal year
• Maintain accurate financial records for SIGMAAs and coordinate annual payment program
• Liaison and document community requests to Director of Member Engagement

MAA Digital Community Engagement Platform

• Provide direct technical support and member requests for community engagement platform
• Maintain schedule of events and announcements
• Update best practice initiatives and build relationships with community members that will allow MAA to grow customer engagement and provide oversight of all processes and procedures on the community platform
• Moderate and monitor community discussion forums to identify opportunities to enhance the community platform
• Work closely with Sections and SIGMAA Officers on engagement platform to increase user participation
• Work with MAA Relations Director and Communications team to execute an online community strategy to drive member engagement

Event Logistics Support

• Coordinate all aspects of the annual MAA MathFest Student Presentation Sessions to include:
  • Management and poster session support, management of online submissions for students and judges, draft email communications for students and judges, compile content for the abstract publication and prints, and coordination with Meetings and Events team as needed.
  • Serve as primary project support and liaison for Undergraduate Student Programs, which includes ensuring student activities are scheduled and executed at national meetings
• Prepare for and provide support for MAA exhibit booth representing MAA Communities and duties as assigned
• Provide registration support for MAA Section meetings through the CVENT registration system, collaboration with Section webmaster on website templates.