Association Services Coordinator

The National Business Officers Association (NBOA), the only national association focused exclusively on supporting independent school business officers and business operations staff and fostering financial and operational excellence among independent PK-12 schools, is seeking a proactive and collaborative professional to serve as Association Services Coordinator.

The Association Services Coordinator supports the functions of the Executive Office and provides key administrative scheduling, and logistical support to the President and CEO, as well as general support of day-to-day administration of the NBOA headquarters office. The role also supports other major association functions by responding to NBOA member and customer inquiries, assisting with programs administration, and providing support for marketing and communications functions. The incumbent must have the ability to interact successfully with both internal and external constituents. This position demands excellent organization skills, a proactive focus on customer service, and excellent verbal and written communication skills including grammar, spelling, and proofreading.

Essential responsibilities for this position include:

Executive Office Support

• Maintain the Outlook calendar and appointment schedule for the President and CEO, and schedule appointments and organize meetings on his behalf, including polling Board members for conference call availability and scheduling conference calls
• Coordinate the organization and advance distribution of agendas and accompanying materials for Board and Committee meetings, speaking engagements, association meetings, etc., as requested by the President and CEO
• Assist with projects for the Board of Directors, including the CEO assessment, Board self-assessment, Board Committee preferences, and CEO professional development logistics
• Maintain the online Board Community library documents and update as appropriate
• Manage President and CEO’s travel and expenses process, including organizing travel folders for the President and CEO’s travel engagements. Maintain CEO business travel expense support for review by the association Treasurer upon request.
• Assist in preparation of reports, presentations, proposals, contracts, surveys, minutes and other correspondence as requested
• Perform other duties as assigned in alignment with CEO support responsibilities and organizational goals

General Administrative Support

• Answer all general association telephone inquiries
• Receive office visitors, mail, and deliveries. Distribute mail; order and maintain office supplies
• Assist with troubleshooting office equipment (e.g. copier/printer). Organize common storage areas. Maintain a list of office inventory items.
• Interface with building management on maintenance requests
• Assist in staff planning and offsite preparation activities
• Perform other duties as assigned in alignment with administrative responsibilities and organizational goals

Association Services Support

• Serve as a primary point of contact for member inquiries, including membership and programs email and phone calls. Answer all email and voice messages in a timely manner.
• Assist with AMS updates for organizational or individual record changes and the processing of event registrations
• Cross-train and serve as backup for the administration of continuing education credit offerings, including distribution of CE certificates
• Provide logistical and onsite support for in-person NBOA meetings and events
• Support membership, marketing, programs, and communications projects and efforts as needed
• Perform other duties as assigned in alignment with association services support responsibilities and organizational goals.