The Senior Educational Design Specialist is a professional with knowledge of and experience with learning and organizational development (LOD) principles, practices, concepts, and theories. Responsible for delivering educational programs which increase skills, knowledge and behaviors across our team and membership. The position will work with leaders and subject-matter experts to understand technical and non-technical program requirements to meet organizational goals. This position evaluates curriculum and content as well as defines appropriate delivery type to achieve stated objectives. This role will have primary responsibility for maintaining configuring, organizing, and troubleshooting the Learning Management System as it relates to learning objectives.
The Senior Educational Design Specialist will be responsible for the following:
Leading the production of course materials including student and instructor guides
Executing effective course design within the Learning Management Systems and related systems, as required
Collaborating with internal and external stakeholders to review, develop or source content to meet member training needs
Driving continuous improvement of course processes and training experiences
Working across the organization to support internal training needs and planning
Implementing and managing a train-the-trainer program for ElectriCities member programs
Serving as project coordinator for new training development
Establishing a network of contractors and industry partners to assist in educational program goals including technical writers for course development.
Supporting ad hoc training needs and other duties as assigned
Maintaining current knowledge of industry trends and talent management practices; make recommendations to improve current programs and processes
Championing a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence
Utilizing guidelines or policies to creatively resolve problems, solving problems in straightforward situations, analyzing possible solutions using critical-thinking and functional experience, judgment and precedents
Successful candidates should possess:
Bachelor’s degree in Business Administration; Learning and Performance; Education; Human Resources; Organizational Design or Related field; or relevant work experience.
Five or more years of technical training experience and/or instructional design experience.
Prior work experience using moderately complex to complex instructional design tools such as Learning Management Systems, video editing software, storyline and coding platforms.
Ability to apply strong working knowledge of modern curriculum development methodologies and adult learning theories to curriculum design and development.
Ability to work collaboratively in a multi-functional team with highly technical content.
Creative problem-solving abilities, excellent written and verbal communication, and strong interpersonal and operational skills. This includes skill in collaborating with subject matter experts and managers to help write, design, develop projects.
Strong bias for action and ability to initiate, coordinate and manage numerous projects and schedules simultaneously in a fast-paced, dynamic, and cross-functional environment.
Ability to work under minimal supervision, detail-oriented, self-proofs and has a high level of proactive initiative.
About ElectriCities of North Carolina, Inc.
ElectriCities is a not-for-profit membership organization of municipally owned electric utilities that are spread across North Carolina, South Carolina, and Virginia. We advocate for public power communities at the state and federal levels, and provide a number of administrative, technical, legal, and legislative services to support our members