Meetings/Expositions/Events, Membership, Project Management/Program Development
Member Services Coordinator
Salary Range: $35,000 - $45,000
We are a national association with more than 7,000 members across the United States. We are looking for a talented Member Services Coordinator who can assist with the logistics and speaker needs for webinars and training events across the country. This position will also assist membership and serve on the Membership Committee.
Specific Responsibilities Include:
Reach out to hotels to schedule class spaces, food and beverage, hotel rooms, and audio-visual needs
Coordinate with trainers and speakers for in-person and virtual events
Host virtual events
Organize a training schedule and communicate with the marketing department so that the classes and events can be advertised
Gather and mail through our online FedEx portal all class materials such as certificates, books, and surveys
Send correspondence to alert attendees about class expectations and follow-up materials
Post classes and paid webinars on GoToWebinar, GoToMeeting, Zoom, and our association database, Your Membership
Respond to association emails, phone calls, and chat messages in a timely manner
Provide excellent customer service to our membership
Enter membership data into our database
Serve on committees and collaborate with other team members
Some travel required
Bachelor’s Degree or related experience
Some association experience preferred
Working knowledge of Word, Excel, PowerPoint, Outlook, G-Suite, and virtual meeting platforms
Experienced with association content management systems such as WebLink, Wild Apricot, or Your Membership
Time management skills and the ability to be flexible in a fast-paced environment
The ability to work independently and as a team
About ClearPath Association Management Solutions
ClearPath Association Management Solutions is a full-service Association and Events Management consulting firm.
ClearPath was created to provide associations with a cost-effective, reliable and industry-focused alternative to self-management and the countless other commercial association management companies nationwide.
ClearPath strives to create value for its clients by minimizing costs, leveraging long-term industry relationships, and putting the needs of association leaders and members first. Our primary objective is to offer professional support in the areas of membership, management, conferences, trade shows and events, and more.