Manager of Technical Activities, Door Security & Safety Professionals (DHI)
Location: Washington, D.C.
Type: Full Time
Education and Training
Employer will assist with relocation costs.
SmithBucklin, a 100 percent employee-owned association management company, is looking for a Manager of Technical Activities, Door Security & Safety Professionals (DHI), to join our Business + Trade Industry Practice in Washington DC. The Manager is responsible for the management and development of the education and training content for DHI programs, managing volunteer committees and providing technical support to DHI advocacy activities and Door Security and Safety Foundation (DSSF) programs. This includes working with volunteer subject matter experts (SMEs) and consultants. The position is also responsible for coordinating DHI codes and standards activities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:
Manage development of course curriculum and content for DHI certification programs, conferences and virtual learning
Identify, solicit and manage volunteer subject matter experts (SMEs) and consultants for the development of content for DHI schools, conferences and virtual learning opportunities
Working with the Director of Education and Certification, identify and recommend appropriate revisions for courses to the Education Council
Working with the Director of Education and Certification, identify and recommend appropriate revisions to certification requirements, standards and procedures to the Certification Council.
Engage in a continual review of accreditation and regulatory standards to include NCCA and ANSI and updating annually (or as new standards are issued and approved) to all course materials as agreed to by the Education Committee.
Complete annual review, or more frequently as standards change, of all self-paced and online instructor led courses including COR 101/COR102, COR 140, EHC400, and DHI Education Path Chart.
Work with SMEs from manufacturing and distribution to identify training needs and critical job skills
Develop comprehensive education and training programs, including course modules, assessments, and field training
Provide technical support to DHI advocacy activities and DSSF programs
Manage DHI codes and standards activities (NFPA, ICC, state codes) and coordinate DHI volunteer member involvement on standard-setting bodies.
Work with members of the DHI Membership and Operations team to develop methods that support customer retention efforts
Evaluate training material from outside companies (third-party, manufacturers, distributors, etc) for technologies or best practices that DHI could incorporate into current programs
Provide technical articles and blog content for DHI publications, website and e-newsletters
Essential Skills and Abilities
Possess excellent writing skills
Read, write and comprehend written and spoken English (competency in Spanish or Canadian French a plus) to communicate effectively and professionally at all times, as well as strong presentation skills
Apply excellent interpersonal, analytical, and time management skills
Possess service orientation with desire to make a positive impact on all prospects, customers and colleagues
Successfully work in a team environment with a demonstrated ability to motivate and inspire a team with team building and continuous improvement techniques and training
Openly share new ideas and information with other team members
Work well under pressure, be resilient, and exercise good judgment in sensitive situations
Ability to prioritize tasks and handle numerous assignments simultaneously with supervision
Capability to organize work well and solve problems necessary to accomplish the duties and tasks of the position
Take initiative to complete deliverables and projects on time and achieve business objectives
Able to build relationships with others to achieve our mission
Be focused on career growth with a learning orientation mindset
Communicate ideas and expectations clearly, concisely, and accurately to a diverse assembly of team members in order to ensure effective operations at all levels; and be able to delegate duties for increased efficiency
Appreciate organizational and department policies and expectations
10+ years of experience in the door, frame and hardware industry
Bachelor's degree or more in a related field of study
DHI AHC, CDC, or CFDAI credential preferred
Familiarity with Microsoft Office suite and utilization of learning management systems
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, SmithBucklin offers all of our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of SmithBucklin and are unified in the goal of building a great, enduring company.
Equal Employment Opportunity
At SmithBucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.