The American Association for Justice (AAJ®) is seeking a Membership Manager for its Membership department. AAJ works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others—even when it means taking on the most powerful corporations. The Membership Manager supports the department in increasing acquisitions, recruitment, retention, member benefits, member satisfaction while maintaining a high level of customer service. This position will work with attorneys and Trial Lawyer Associations across the country. Preferred location is in Washington, DC or a major city in the Mid-Atlantic, Northeast, or Mid-West. Job duties include: • Support the execution of AAJ’s membership acquisition program. This will include organizing membership drives, working with local members to identify prospective new members, collaborating with the state and local trial lawyer associations (TLAs) on membership, appointment scheduling, and following up with prospects. • Develop and execute a plan to recruit members from diverse minority and local bar associations; grow diversity leadership opportunities for AAJ members. • Execute AAJ’s retention program to retain members including monthly calls and emails to lapsed members and working closely with AAJ headquarters to increase AAJ’s overall retention rate. • Travel to priority state events to be an ambassador for AAJ and help build relationships with AAJ members and prospective AAJ members. • Successfully complete assignments within a defined budget. • Act as a liaison between AAJ and local members. • Assist State Trial Lawyer Associations with membership recruitment; helping to grow membership in their organizations and finding synergies between their membership and AAJ’s. Provide assistance with their events and projects when needed. • Perform other duties as assigned.
Minimum Qualifications: • Bachelor’s degree or equivalent years’ work experience. • Minimum of 5 years’ experience in sales or marketing. • Experience selling person-to-person is strongly preferred. • Association experience is strongly preferred. • Exceptional customer service, communication, and public relations abilities, both written and verbal. • Strong working knowledge of databases – advanced general computer skills: Membership database (Netforum), Microsoft Word, PowerPoint presentations, Excel, and Outlook. • Must demonstrate the ability to work independently and collaboratively. • Ability to work well under pressure, determine priorities, manage budgets, and produce results. • Strong organizational, analytical, problem solving and time management skills. • Interest in social justice, politics, and protecting consumers is essential. • Ability to travel and work non-traditional hours, including some evenings and weekends. *Due to COVID-19 this position will temporarily work remotely. *The American Association for Justice (AAJ) requires all employees to show proof of vaccination. AAJ will allow for exceptions to COVID-19 vaccination based on a medical exemption, disability accommodation, or religious objection; pregnant individuals may also request a deferral if they wish for the duration of the pregnancy. Unvaccinated staff with approved exemptions or accommodations will be required to comply with weekly testing and to follow CDC guidelines for unvaccinated individuals, which may include wearing a mask at all times. AAJ offers competitive salaries and excellent benefits. AAJ is an Equal Opportunity Employer. No phone calls please! Click here to apply! https://www.justice.org/about-us/aaj-careers