ABOUT ISA

The Industrial Supply Association is a 100+ year old trade organization with a start-up mindset. Our mission of Leading the Channel Forward® permeates everything we do. We strive to be the leader in the development of strategies, content, and education through the use of digital tools and in-person live events for the Industrial Channel. By leveraging these capabilities, ISA will expand reach, deepen relationships across organizations, and drive engagement at scale.

ABOUT THE POSITION

The Business & Finance Administrator owns the organizational details and has a complete understanding of the operations within ISA and collaborates with other departments to develop organizational plans and policies. 

Working closely with the ISA President and ISA staff this role is responsible for the day-to-day operations to ensure smooth and efficient operations with organizational effectiveness.  The role requires the utilization of good business sense, sound operational practices and fiscal accountability for supporting all ISA’s programs.

Reporting to the President, this position is in constant contact with internal and external stakeholders and therefore must conduct themselves in a poised, professional and ethical manor at all times.  Working collaboratively with the President, this role is involved in confidential strategies as they relate to financial, legal, staffing, and functional processes.  

Essential Duties Functions

Financial:

• Perform accounting including processing invoices and expense reports, entering and tracking customer payments, preparing bank deposits, generating invoices and tracking credit card activity.
• Owns the process of credit card processing including, gateways, merchant account and connections between all systems.  (i.e. iMIS, Cvent, Shopify, etc.)
• Provides leadership with monthly and annual reviews of organization’s financial status and progress.   
• Leads budget preparation inclusive of annual pricing model needed to achieve expected budget results (i.e.: membership dues, registration, booths, sponsorship needed, etc.)
• Works with outsourced accounting to develop the monthly operational plan and yearly tax filings.
• Reviews monthly financials and reports on areas for improvement and manages proactively to achieve expected budget results.

Human Resources:

• Maintain payroll information including onboarding and termination of staff as needed. 
• Process payroll in third party system according to determined schedule.
• Maintain and manage staff benefit programs and insurance including yearly renewal process.

Operational:

• Engage with staff and members daily to support their needs while sustaining a high-caliber customer service.
• Develop and manage consistent workflow for recurring tasks such as membership dues and invoicing; event registrations.
• Oversees and adjusts organization’s processes and operations as needed to ensure an efficient and effective execution of business practices, procedures and policies aligned with the strategic plan.
• Support operations, serving as the conduit to third party vendors including contract negotiation and signing.

IT: 

• Primary contact, lead role and subject matter expert for association management system (AMS) and supporting platforms (i.e.: Event software, QuickBooks, etc.)
• Knowledgeable and effective in configuring iMIS database to meet changing needs of the organization and ensuring consistent data flow and management across all areas of the business.
• Maintain customer databases to ensure consistent data flow and management across all areas of the business.
• Develops, manages and provides automated reporting supporting the business as needed.
• Facilitates computer equipment needs of ISA staff including needed acquisition or realignment existing equipment.   

Other:

• Makes presentations to stakeholders (members, board, staff) as needed.
• Demonstrates competency in managing/working with diverse groups or individuals while being goal driven with a focus on results and success. 
• Performs other functions, duties and tasks as assigned.

REQUIRED SKILLS AND COMPETENCIES

• Strong analytical skills and ability to operate as an effective tactical and strategic thinker.
• Excellent communication, customer service, and organization skills.
• Excellent judgment and creative problem-solving skills.
• Initiator and self-reliant decision-maker
• Ability to evaluate processes and implement strategies to optimize effectiveness
• Proficiency in Microsoft Office products including Word, PowerPoint and Excel and experience working in databases and accounting software
• Collaborative team player who is willing to roll up their sleeves to help
• Unimpeachable ethical standards, confidentiality, and personal integrity
• Motivated self-starter that has the “figure it out factor”.
• Big thinker always looking for ways to elevate the business and those around them.
• Strong project management skills with the ability to multi task and be proactive.
• Detailed oriented with extensive organizational skills.
• Skilled in interpreting financial data, preparing financial reports and projections.
• Skilled in assessing performance metrics for strategic planning and business development.
• Ability to work independently and meet deadlines and budgets.
• Ability to work well under pressure and work multiple projects without losing effectiveness or reducing quality.
• Strong written and oral communication skills.
• Technical/Technology – quick to adapt to hardware/software platforms and technology.
• Results Driven – ability to get things done, on time, the first time.

LOCATION

This is a fully remote position that would require you to work from your home office whenever not traveling for ISA. However, because of the frequency of ISA meetings and needs for collaboration, we prefer, but do not require that, candidates live with the Northeast (Pennsylvania, New Jersey, Delaware, Maryland) area so we can easily meet as a team.

BENEFITS

• 401(k) matching
• Health insurance
• Dental insurance
• Paid time off
• Paid Holidays
• Home office expense reimbursement
• Professional development opportunities
• A truly rewarding employment experience!

MINIMUM QUALIFICATIONS

• 5+ years’ experience in a related operations role that can bring immediate value to this position.
• Bachelor’s degree with major course work in Business Administration or Finance (MBA preferred), however, a combination of education, training and experience may be considered when competency in the role is demonstrated.
• Ideal candidate will have 3+ years of professional non-profit experience with knowledge of and experience in non-profit accounting practices, budgeting, financial analysis, compliance, and employee payroll benefits and processes.
• Experience with bookkeeping and human resources is a plus.

APPLICATION PROCESS

ISA is seeking to fill this position immediately.  Interested parties should submit a resume, cover letter and list of references.

BACKGROUND CHECKS

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

VACCINE PROTOCOL

ISA has made the safety of our staff, volunteers and members a top priority. As part of that commitment, ISA requires all staff to be vaccinated against COVID. Proof of full vaccination will be required before the start of employment in order to work at ISA.  Failure to provide proof of vaccination will result in the offer of employment being rescinded.