The Associate Director, Conference Services position is a high visibility role which demands exceptional customer service, organizational skills, a high level of professionalism and the willingness to go above and beyond to ensure a perfect member experience. The ability to operate independently as well as in a team setting, possessing strong attention to detail and multitasking while managing competing deadlines are all essential qualities. This position reports to the Director, Executive & Conference Services.
Source meeting locations (primarily in hotels) using MCAA’s RFP format for meetings ranging from 10 – 300 attendees.
Provide logistical specifications to meeting venues including menu selection/creation, audio/visual equipment rental and room sets.
Travel to approximately 10 out-of-town meetings/year for successful meeting execution. Travel times range from two days to over a week depending on the conference. Travel for site visits is also required for certain meetings.
About Mechanical Contractors Association of America
The Mechanical Contractors Association of America (MCAA) serves the unique needs of approximately 2,600 firms involved in heating, air conditioning, refrigeration, plumbing, piping, and mechanical service. We do this by providing our members with high-quality educational materials and programs to help them attain the highest level of managerial and technical expertise. MCAA includes the Mechanical Service Contractors of America (MSCA), Plumbing Contractors of America (PCA), National Certified Pipe Welding Bureau (NCPWB), Manufacturers Supplier Council (M/SC), John R. Gentille Foundation (JRGF) and the National Education Initiative (NEI) among other entities including safety resources and innovative technology.