Association for Professionals in Infection Control and Epidemiology
Type: Full Time
Project Management/Program Development
4 Year Degree
Telecommuting is allowed.
Internal Number: 1055
This position is contingent on full contract award and funding and is tied to the contract-funded project. Contract is projected to last until June 2024.
APIC is seeking a full-time Program Manager (PM) to oversee a one-year project to facilitate the creation of school-based infection prevention and control (IPC) teams comprised of school stakeholders and to develop and implement a comprehensive IPC training program in school settings throughout the State of Missouri. It is expected that this training program will build organizational capacity and IPC in K-12 schools and will facilitate understanding and correct interpretation of state and local IPC recommendations.
Under guidance from the Associate Director of Grants & Business Development, the Program Manager will oversee the technical, professional, managerial, and support functions and/or assume responsibility for assuring the validity and quality of the project. The PM will lead project management and execution, ensuring that clearly defined project goals, schedules, and budgets are met. The PM is responsible for creating and facilitating processes throughout all project lifecycles, including maintaining budgets and workplans, and managing subcontractor relationships. This position will oversee all operational related aspects of the project while managing deadlines, assigning responsibilities, and monitoring the progress of the project against key performance indicators on a routine basis. The PM will be expected to execute effectively and efficiently all aspects of the project, assuring project deliverables are completed on time and within budget. This position requires collaborative work with internal and external stakeholders, ensuring all parties are kept informed of changes or updates to project deliverables or timelines.
The Program Manager is expected to perform the duties and responsibilities with exceptional attention to detail. The ability to exercise good judgment in a variety of situations, strong written and verbal communication, organizational skills, and the ability to maintain a realistic balance among multiple priorities is also needed. The PM must be able to work under pressure to handle a wide variety of activities and respond to inquiries within a timely manner. This position has significant interaction with government customers, vendors, and APIC staff.
The candidate for this role must reside within the state of Missouri.
The Program manager exemplifies APIC’s staff core values of Ownership, Unity, and Commitment.
Major Duties and Responsibilities
Project Management and Oversight (60%)
Develop and implement processes to manage and provide oversight of the training program
Develop and lead project process and outcomes evaluation
Document and disseminate project knowledge and findings
Manage and track full scale project plan to include a specific workplan identifying and sequencing activities needed to successfully complete the project
Define project scope, goals, and deliverables
Develop, manage, and track project budgets
Define project tasks and resource requirements, including staff, time, money, equipment, etc.
Create and oversee execution of contracts/subcontracts with project support staff (e.g., SMEs, consultants, coordinators, etc.)
Manage subcontractor relationships
Plan and schedule project timelines; develop schedules for project completion that effectively allocates resources to activities
Review project schedules with management and any other staff that will be affected by the project activities, revising schedules as required
Advise key stakeholders on all aspects of project lifecycle, changes, and/or anticipated risks
Regularly review and use data from budget versus actuals to inform key budget decisions
Ensure key data are incorporated into workplan updates on a routine basis
Manage project logistics, including any project travel
Perform project accounting:
Track team/consultant/subcontractor hours and expenses on a weekly basis
Manage and track project budgets, reporting actual cash flow and variance to management on a regular basis
Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitoring receivables
Assure project legal documents are appropriately completed, signed, and filed
Analyze project profitability, revenue, margins, bill rates, and utilization
Collaborate with the customer to ensure projects are within scope and budget
Review, track, and submit all project deliverables to client, on time, within budget, and at the required level of quality
Facilitate team and client meetings
Prepare and submit project status reports on contract specific timeline
Project Execution (30%)
Oversee execution the project according to the project plan, which will include but is not limited to, the following:
Conduct needs analysis
Create school-based IPC teams
Oversee training content development:
IPC Team Leader Training
IPC Team Member Training
Develop Train-the-Trainer Module
Oversee project evaluation to be delivered by subcontractor
Communication and Customer Service (10%)
Effectively communicate relevant project information to all team members and supervisor
Resolve and/or escalate issues in a timely fashion
Communicate difficult/sensitive information tactfully
Develop professional relationships and carefully navigate internal and external relationships
Develop and maintain professional relationships with APIC government and clients to facilitate deliverables and avoid potential problems
Minimize APIC’s exposure and risk on projects, by proactively raising concerns with next level of supervision
Knowledge and Skills required for the position
Bachelor’s degree; Master of Public Health (MPH) is preferred
Experience in public health
Minimum of five (5) years of program/project management experience, preferably in a government agency, public health, education, and/or healthcare setting
Experience overseeing federal or state grant or contract projects, preferably related to public health, healthcare, and/or education
Experience supporting public health projects is preferred
Knowledge, Skills, and Abilities:
Advanced knowledge and proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Advanced database management skills.
Project management skills – able to set priorities and organize or schedule people or tasks; develops realistic actions plans while being sensitive to time constraints and resource availability.
Exceptional communication skills – ability to communicate information in a clear and concise manner with individuals at all levels, including customers, members, volunteers, vendors, and APIC staff. Makes clear and convincing oral presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.
Excellent writing skills – ability to effectively communicate information and ideas in writing so others will understand. Proofreading and editing skills are essential.
Exceptional organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Knowledge of or ability to write content and edit for the Web.
Teamwork – encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
Financial management – knowledge of budgeting, financial reports, and understanding of business development principles.
Adaptable, flexible, able to perform well in a fast-paced environment.
Able to assess situations to determine importance, urgency, and risks and makes clear decisions which are timely and in the best interests of the organization.
Able to assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Self-management – sets well-defined and realistic goals; takes initiative, monitors progress, and is motivated to achieve; manages own time and is able to successfully juggle multiple and/or competing priorities in an efficient and effective manner.
Results oriented – ability to prioritize and work at fast pace and meet critical deadlines.
Customer service – works and communicates with clients and customers to satisfy their expectations. Committed to quality service.
Ability to work individually and as part of a team
About Association for Professionals in Infection Control and Epidemiology
The Association for Professionals in Infection Control and Epidemiology (APIC) is the leading professional association for infection preventionists (IPs) with more than 15,000 members. APIC’s mission is to create a safer world through the prevention of infection and embrace this bold direction through patient safety, implementation science, competencies and certification, advocacy, and data standardization. This is achieved by the provision of better care to promote greater health at a lower cost.
APIC offers market-competitive salaries, a comprehensive benefits program including vacation and sick leave, medical, dental, life, short- and long-term disability insurance programs, a commuter subsidy, flexible spending plans, and a generous 401(k) retirement.