General Function  Under limited supervision, manages IT projects; elicits and documents requirements from staff; works with partners to develop specifications; develops test plans and coordinates and conducts testing in conjunction with department staff; ensures the organization is optimizing its use of business applications; provides recommendations on system improvements to enhance staff efficiency; coordinates and conducts staff training on business applications; resolves business application tickets. Essential Functions: Manages IT projects as assigned and ensures that projects are executed using organizational SLDC processes Assists departments in development of IT project requests including business rationale,