Alexandria, Virginia
Alexandria, VA
D.C.
Posted: 28-Aug-23
Location: Remote
Type: Full Time
Salary: $78,000 - $82,000
Categories:
Preferred Education:
Additional Information:
The Society of Diagnostic Medical Sonography (SDMS) recognizes the success of its mission depends on staff who provide diverse backgrounds, experiences, ideas, perspectives, and opinions and offers a competitive salary and benefits package accordingly.
The Association Management System (AMS) Manager is responsible for administering and configuring the AMS (netForum Enterprise) including providing staff and customer support. The AMS Manager practices continual self-learning to be the SDMS AMS subject matter expert, working closely with all departments to establish, manage, and document their AMS-related information needs, define technical requirements and procedures, query data, assist with report development, support bug fixes, and train staff on proper use of the AMS. The AMS Manager is responsible for continuous operational improvement, making recommendations to expand and increase AMS functionality.
Other responsibilities include:
- Work with all SDMS departments and programmers to understand their respective needs and support seamless integrations and interactions between the AMS, learning management system (LMS), content management system (CMS), email management systems, etc.
- Recommend and implement improvements in SDMS user and customer workflows and experiences including related quality assurance testing, troubleshooting, and bug fixing
- Develop and document standard operating procedures for existing and new AMS configurations, processes, and integrations
- Create and run queries for ad-hoc information retrieval as requested by various departments
- Support SDMS reporting including modifying and creating reports in SSRS and Power BI as well as using SQL to better facilitate self-serve querying for all staff
- Perform database-related tasks such as update database architecture, schemas, and utilities, build and maintain tables and stored procedures, apply permissions, and provide reports and scripts for task automation
- Understand and recommend improvements to SDMS data governance (e.g., processes, roles, policies, standards, and metrics) in the AMS and related systems to ensure the quality and security of data
- Work with all staff to improve data analytics including participating in the research and implementation of a data analytics system
- Assist the Chief Financial Officer (CFO) in reviewing, evaluating, and reporting on SDMS membership and customer data points
Requirements include:
- At least 2-3 years’ experience working for a trade or professional association
- At least 2-3 years’ experience with association management system (AMS) experience; netForum Enterprise experience preferred
- Experience using Microsoft SQL Server Management Studio
- Strong, demonstrable Microsoft SQL Server database T-SQL skills including writing complex joins, queries, stored procedures, and functions
- Project management experience including leading teams, adhering to timelines, documenting progress, and keeping projects within scope and budget
- Knowledge of Power BI and SSRS preferred
- Knowledge of AMS-related accounting processes preferred
- Affinity for technical learning and ongoing adaptation
- Strong computer skills, including Microsoft Office applications; Internet and technology savvy
- Dedication to quality and accuracy
- Excellent customer service and problem-solving skills
- Strong written/oral communication and interpersonal skills, including the ability to communicate in an open and honest manner in a collaborative team environment
- Ability to work effectively, efficiently, and independently in a fast-paced environment and motivated to achieve outstanding results
- Excellent organizational skills and attention to detail, including the ability to maintain accurate and easily accessible records