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Manager, Member Services
Job Summary: This full-time, non-exempt, local staff position will advance the value of membership in HDA. You will administer the management of membership retention and renewal processes, general membership marketing, customer service and member/non-member contacts. Position Responsibilities: Oversee the management of member database records and reports, including updates, membership status, contact information, code creation. Update and upload logos and organizational descriptions. Run monthly reports of duplicate email and anonymous users. Continually analyze, review and confirms accuracy of these records and reports. Act as project manager for the membership database updates and online directory by devel
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