Position Summary: The Member Services Representative is the first line of support for all CEC members and customers, providing prompt, dependable assistance across CEC’s products, programs, and services. This role requires strong customer service and problem-solving skills to ensure members and customers can successfully complete transactions, find the information they need, and share feedback. CEC’s members are primarily educators in the field of special education. While not required, experience in education or in a nonprofit or association customer service setting is a plus. This position is part-time (20 hours per week) and fully remote. Hours: This position is ideal for someone seeking consistent afternoon hours