The essential job functions listed below represent the primary duties and responsibilities of this job. This position will work closely with the lead Administrative Assistant. Other duties and responsibilities within the scope of this job may be assigned to the employee from time to time based on the strategic and operational needs of the organization. Essential Job Functions and Duties: Serve as primary point of contact for callers, providing a welcoming and professional experience. Manage general email inquiries and coordinate mailings and shipping services. Respond to member inquiry calls/emails in a timely manner using good judgment and grammar in all written interactions. Primary administrative contact for the Business of Reti