Job Summary:

The Project Coordinator of Member Services & Programs assists the department with tasks in support of collegiate programming and serves as liaison with members regarding these programs and member events.

Essential Responsibilities:

Event Support

• Provide logistic and communication support for the Collegiate and Education Awards, Student Advertising Career Conference, HBCUs for Advertising, Mosaic10, and Most Promising Students Program.
• Build and maintain complete working knowledge of Chapter Awards and Recognition programs rules and categories.
• Respond to inquiries regarding event software and its usage.
• Assist with promotional materials for Chapter Awards and Recognition programs.
• Coordinate communications for various programs with Member Services team.
• Coordinate collection of contact and attendance information for events and assigned programs.
• Update all event collateral in a timely manner.

Member Support

• Collaborate with EVP on HBCU sponsor engagement and activation.
• Actively provide ongoing communication and relationship management with HBCU advisors and members.
• Assist with collegiate membership registration.
• Respond to information requests and inquiries promptly

Department Support

• Provide information necessary to ensure the EVP has accurate and current information regarding department activities.
• Assist with collection of information for newsletters
• Help streamline workflow to improve efficiency and effectiveness of assigned program operations.
• Provide assistance with other AAF programs and tasks as requested by supervisor

Qualifications and Requirements:

• Experience: Minimum 1+ year of professional experience; with relevant experience in Membership and Fundraising/Event Coordination. Advertising industry experience is a plus but not mandatory.
• Education: Bachelor’s degree or equivalent experience.
• Leadership: Confident, action-oriented, and passionate about impeccable customer service and membership development.
• Technical: Proficiency in MS Office Suite and database software (iMIS preferred).
• Organizational: Strong multitasking, efficient prioritization, and attention to detail.
• Communication: Excellent verbal, written, and interpersonal skills.
• Professionalism: High maturity, sound judgment, and proactive initiative.
• Ability to travel lightly.

About American Advertising Federation

Established in 1905, the American Advertising Federation (AAF), acts as the "Unifying Voice for Advertising." Its membership is comprised of more than 60 corporate members which make up of the nation’s leading advertisers, agencies, and media companies; a national network of over 150 local clubs representing nearly 35,000 advertising professionals; and 140+ college chapters with 5,000 student members. The AAF operates a host of programs and initiatives, including the Advertising Hall of Fame, the Advertising Hall of Achievement, the American Advertising Awards, the National Student Advertising Competition, the Mosaic Center for Multiculturalism and summer AdCamp for high school students.

Connections working at American Advertising Federation