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American Academy of Otolaryngology-Head and Neck Surgery
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Member Relations Manager
POSITION SUMMARY The firm’s Member Relations Manager is responsible for all membership recruitment, engagement, and retention efforts for the firm’s affiliated non-profit membership association, the Center for Workplace Compliance (CWC). Supported by the firm’s attorney and operations professionals, the incumbent helps develop and execute both short- and long-term strategies for membership growth, including building relationships with current and prospective members, developing and orchestrating effective communications campaigns to recruit new members, managing the integrity of and leveraging AMS data and other technologies to increase dues and non-dues revenue, and ensuring above-industry-benchmark membership renewal rates. ESSENTIAL RE
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